jfoguel
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Hi, Anyone with any experience of proving a flood for insurance purposes due to heavy rainfall. I have had damage to my property due to water rising up through the floor every time we get a heavy rainfall. It is not rising ground water. It seems just to be surface water. Zurich has said I'm not covered, because I can't actually prove a flood and that my damp proofing is not adequate. Does anyone know if any experts (not too expensive) who can help with this. My building surveyor was useless. And does anyone have experience of Zurich buildings insurance. Are they usually quite reasonable? I've made a complaint to the Financial Services Ombudsman, but it didn't get me anywhere. Thanks!
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