I think it is the worst prepaid card I have used, they charge you £2.00 every month the card is not used. They charge you to transfer your funds back to your account, I was told it would be £10 so I paid £4.50 and got a card to draw at the ATM, but then they charged me £1.50 per £100 drawn. The staff at the customer service do not understand you, you have to repeat over and over again on a telephone number that costs you a fortune per minute. After mentioning I had lost my card, he asked me if I could give the number on the card, then asked me to withdraw at the ATM machine with my card and so on.... Your money dwindles away instead of earning interest you pay them to earn interest on your money. Thanks