I too have had the misfortune to have a DMP with Harrington Brooks. I can relay a similar tale of mismanagement on their behalf and the truth is they are only interested in making money for themselves and not helping anyone with their debt problems. I have recently told them where to go and will deal with my creditors directly I certainly will not give Harrington Brooks one more penny and will also be complaining to the financial ombudsman. I would hope that anyone who has had similar problems with this bunch does the same, I am not totally interested in getting money back from them but would like to see them brought to book for the practice they are getting away with and help prevent them from doing the same to others . Stand together and complain contact your MP Harrington Brooks and others like them need to be be put out of business or new laws need to be put in place to prevent the current practice they use Meantime dont use this Company