Ah right. Yes I have moved twice since I got the storecard in 2003?

I just realised there was a link to a SAR. Is it possible to send one if I don't have any information on the account - account no. etc?

Thanks v much for getting back to me. Apologies for sounding dim... What's a SAR, where do I get it and what do I do with it? Thanks again. S

Hi Guys First post here, hoping someone can help or point me in the right direction. I've had a voicemail on my home phone everyday for the past few weeks asking me to call ARC. I googled them and found the are a debt recovery company. I then decided to obtain a copy of my credit report from Equifax. I appear to have a default on my credit report from a company called Arrow Global. I can only think that this is for a very old Dorothy Perkins/Santander storecard. The default was for a balance of £440 and was set in 2012. I can't remember the last time I saw a statement for this storecard, or made a payment but it has been a very long time. I have no information about this account at home. Of course, this is my debt and I will clear it but I would like the default removed from my credit report. I've read some reviews re ARC, and the sound horrendous to deal with. Can I go direct to Arrow? I've read on lots of forums 'do not admit to this debt' especially if it's an old one. So is there any way I find out information about this Dorothy Perkins account without admitting to the debt? Is there much chance that if I set up a payment plan that the default will be removed when the balance is closed? I'm finding this all very confusing, and I hope this message makes sense! I appreciate any help or advice. Best, S