Yes I have all the original agreements and policy booklet from welcome.

A breakdown of account.

So shall I just reply to welcome with a copy of all documents.

so what did you send them?

 

just a letter

or did you use the FOS customer questionnaire?

and do a spreadsheet too?

 

dx

Done

I had a loan for a car through welcome finance bought from car craft in 2007( now settled).

I made a claim for ppi through welcome and

received a letter back stating that it has nothing to do with them

and I would have to take it up with the broker.

I now dont know whether to take it up with the broker or continue the claim with welcome

as all the insurance documentation is with welcome

and it was them i payed all the money to.

Could some one please advise what would be best?

Thanks in advance Laura.