stevechapelhouse
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Hi i rent a house in west yorkshire i was informed my gas and electricity supplier was N Power believing we would be billed quarterly which i was ok with.Started getting letters to the occupier a month later never even heard of utility warehouse the letter mentioned something about joining there club i wasn't interested so binned it.It got to december and still no bill from N Power just lots of letters from this Utility Warehouse.I then received a letter from Grovesner legal services telling me they were taking me to court for no payment of bill,i rang them and they told me they were acting for Utility Warehouse A bailiff had also put a letter through the door at the time i had no idea who these people were.since then i paid 100 pounds off the bill and said i would pay more on my pay day for 3 months the bill was 235 which i thought ok probaly about right then januarys bill came which was 235 on its own ive tried for the passed two weeks to ring and log on to my account to pay 250 more off my bill but i kept getting cut off the account details were wrong.Eventually i got through today only to find out they had taken me to court and what would have been about 400 pound bill is now over a 1000 and the intend to enter property on the 26th to put prepayment meters in ive tried talking to staff even there manager but they were the worst staff ive ever come across ,they. use bullying tactics forcing you to stay with them as this debt is going to mount unless i can clear all and change suppliers,They are not interested in helping customer something really needs tobe done about these people iam going to write to watchdog and point out there are hundreds of cases similar to mine and Utility Warehouse have no policy for helping customers.
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