UW are attacking us too. We never signed a contract with them. We rent out a house in Cornwall. The tenants signed up with them. When the tenants left a few weeks ago UW started sending us bills as the contract switches automatically. The bills are silly. They are based on readings that have nothing to do with the actual readings on the meters. I phoned them twice and became convinced I was being lied to. So I went online and found this forum. Reading the previous posts I am now frightened. Utility Warehouse is clearly a company with criminal intent even if it manages to act within the law. How come the ombudsman hasn't acted against them? Why aren't people being waned about them? I have not paid them any money yet because they haven't sent a bill based on real readings. But it seems they don't care about fair practice and will legally attack us very soon. Is there any advice anyone can give?