sorry DX what is CPA ?

they are very devious , i tried ringing their phone numbers and i got a recorded message saying an advisor will be with me shortly then it played some music and the line went dead so i had no choice but to write but at least i have proof of postage , i did the two unfortunately lift serum pro and lift and glo pro , 2 different websites , and phone numbers but one has an address in north london and the other was in the czech republic !! trading standards advised me to cancel both in the one letter as it is obvious that they are one and the same company .

i am going to now write to my bank asking them to initiate the "chargeback process " and see if that gets me anywhere , from what i can gather these people keep changing addresses so it may be a bit tricky, i am telling snyone who will listen about this stuart, i have reported their page to facebook , watchdog , etc, its not right , this whole thing is making me ill.

update , rang disputes dept at lloyds and no joy they said because i had authorised them to use my debit card for £1.99 then they could carry on demanding more , however now i have told the bank not to honour any future payments i am now covered by the bank apparently should it happen again , i dont trust the integrity of my bank account now so now using my secondary a/c instead . i also rang trading standards and they said i cant get my money back because its all in the terms and conditions !! , i dont know what to do now , HELP !! , I CANT AFFORD TO WRITE OFF £168 , and even if i could i would not rest until these undesireables are brought to task !!

I am in a state of shock , this has happened to me today , was shocked to find that £168 taken for lift serum pro and lift and glo pro , i cant believe i have been so naive , i am usually so careful. i contacted my bank (lloyds) and they seem very helpful , i need to ring the disputes department at lloyds tomorrow , like the previous lady it is my food electric money etc and i have the grand total of £8 in my bank to last me the rest of the month . I am so angry that i fell for it and it has cost me dearly surely what they have done is illegal !!!