AA contract and terms on cancellation on refunds If you check through the terms and conditions you will note the word reasonable is often used, however these terms are by no means reasonable. The AA is no longer a automobile club but a insurance policy provider, their annual contracts is biased in favour for the AA . Unlike other providers there no reasonable option for the individual customer to switch or cancel therefore must be unfair. To get a refund nagg and keep nagging write to the chief and all executives, be a nuisane. Finally make n application to the small claims court using the argument the agreement is is unreasonable and unfair for the individual.