thx.. yes i may do that.. i logged my complaint with the fin omb and be wiser have now contacted me and offered me a third of the money i have spent back.. however this is just a way of ripping me off for 2 3rd's of what i have paid instead of the full 100 %. My next step now is to pass my complaint over to the fin omb themselves who take it from here.. . I dont see why i should settle to being ripped off slightly less than i was.. I will have to look into that sar route as i am unfamiliar with it but it could be worth it. thx..

i too have been subject to bewiser's [problem].. they misled me about my no claims putting 7 instead of 1 years down making void I assume if I had any claim in the 1 month of insurance I had with them. 1 month that is before they cancelled my policy saying I hadn't sent in documents they had been contacting me to send in. They had not contacted me once and misled me down the phone to me when I called them for an explanation of the cancellation. they took my deposit of 230 pounds and then a further 110 pound via direct debit for one months insurance quoted at 1150 for the year. they are also now sending me letters stating I have 2 weeks to pay another 130 pound.. cancellation fee or something like that or they will pass my debt over to debt collectors and my credit is also being threatened by their partner credit company close premium finance. I have now lodged my complaint as the first process in the procedure on the financial ombudsman website. I also wrote a review on review center which has received a lovely reply from one of their staff who is really sorry to hear I've had a bad experience with them.. I don't normally write reviews but if it saves someone else from having to deal with this [edited] company then its worth it...