i sort of think that I have said enough already and will just report them to trading standards, and OFT. It really annoys me that have addressed some threatening communication to my wife.

Hi All I am another victim. I have read this thread from the start. I think I have made the mistake of replying to their threats. I sent a recorded delivery letter immediately after receiving the final demand letter, in which I disputed that I owed them any money. Things went quiet for a bit then I got emails from CCI Legal. They were told about the recorded delivery letter and came back extraordinarily quickly saying that Streamline never received it and it didn't make any difference anyway. They have now started sending threats to addressed directly to my wife which is really making me angry as I paid for the service using my own personal credit card. I wrote a great big long rant reply this afternoon but haven't sent it, then I found this thread. I had the home user package and did a website for my limited company but the limited company never paid for it, I did. I have noticed a few things about their underhand methods:- 1) The terms and conditions link on their home page is obscured by a cookies warning message so not visible. I have screen shot to prove it. 2) Their terms and conditions refer to contracts before 10 May 2010 as "existing contracts" but there are no details of them on the site. 3) Question how do terms and conditions on a website stand up in law? Surely they are a non durable medium, that is to say, whatever is on there now could have been changed yesterday. I sort of think that companies should be required to email terms and conditions to new customers on start of contract as a permanent durable record. Finally I would like to suggest that it is not enough to just ignore these people. Their activities should be stopped for the sake of all those who would buckle under the pressure. That is just the altruistic side of me coming out there. Finally, finally, what have people found to be the most effective short succinct message to send to them. There are a number of them suggested here. Which one is the best? Thanks guys (and girls)