Hi everybody,I also have a mortgage with NR, It started in 2004 when i asked nr if i could have some info on porting over to a new property, they said if i sell my old house they will receive the money to pay off the mortgage or most of it, then they will port over whats owing (if anything) from the old house onto the new house mortgage, that way we would only have one monthly payment. so we ported over. 2yrs down the line we receive a letter from nr that there is £13000 unsecured outstanding from the old house. We argued with nr about this & told them that the solicitor they appointed ( Dickensons) had sorted all this out and we do not owe £13000. NR said it has gone upto £13000 because of the charges mounting up over the 2yrs. For another 2yrs we refused to pay that much and battled with them. we rang the solicitors ( Dickensons ) who dealt with all this and it seemed that all the people that we dealt with had actually left the company. ( how convenient) Well the £13000 soon shot upto £23000, due to charges according to nr. When we stated to nr that they told us we would have only the one mthly payment they said that is not the case. We said we were mis-informed then. we also requested a copy of the tape recording from that porting over conversation but they told us they could not find the conversation. Now thru this i have gone into arrears of £8000 on my mortgage & several thousands in arrears on the unsecured. and nr are telling us we have to pay £721. per mth or they will repossess our home. We are just about ready to just give up as paying this is leaving us without food. i need some help & advise too.