Hi Brig, Many thanks for your advice!! I have told them that I will call them back, but since then have been trying to find as much information out as I can. They have however, rang me everyday and left messages for me to call them back. I was going to consider asking a family member to completely pay these off, but I have no idea what offer they will take, or indeed how I go about doing it. The guy on the phone told me that I can make an offer over the phone, but I have also to complete an income and expenditure exercise in order for them to consider the offer. Then, I will only hear back in writing if the offer is accepted or not. Is this because they want to know how much money they can make out of me? I have read a lot about this, and believe that they only pay 10% for the debt, so I've no idea how much they will take. I really hate this because I never missed any payments, for over 20 years, then I ran into financial difficulties and asked HSBC if they could help by allowing me to make lower payments i.e. £50 lower, so £300 instead of £356 for a period of 6 months. They said they couldnt help but if I took out a management loan for a further period then they will help. I was paying capital only at this point so they were wacking on interest payments all over again. It was at this point I went into a DMP because I didnt want to take out any more debt. HSBC then issued defaults and I hate them for it! Which is why I am simply furious and want to pay as little back on this loan as I can. HSBC treated me awfully. Sorry for moaning, I just think HSBC have no morals and I dont know what else to do! Any advice is appreciated! Lisa

Hi there, I was informed today that an old loan I had with HSBC, which was then passed to Metropolitan has now been sold to Moorgate. I have to provide I&E which I have read on here I am obliged to do. I am worried however, how this is reflected on my Credit file. HSBC issued a default on this account back in 2009, and with the debt being sold on Moorgate have confirmed that the account will now sit in their name with the Default. They also said that the payments I will make to them will appear on my credit file each month. I am so worried now, as the default occured in 2009 - are they going to issue a new default? Also, the defaulted account which currently sits on under HSBC shows no further information since the default was issued, i.e. the monthly payments etc. I am happy to pay the outstanding balance in this way, but I am worried that the default will be issued again at a later date so then stays on my credit file for even longer. I have no idea what my rights are here, and I asked Moorgate if they could send out some information as I informed them that I dont have an agreement with Moorgate. They asked me what information I need, and I didnt know. THis is really distressing and any help/advice is much appreciated! Thanks, LisaB