Hello all, I could do with your help please. I'm at the stage where I have sent off my letter before action last week, and have had a response from Lloyds this morning. Just to recap, i'm claiming for the charges on my personal account and my two sole trader accounts, and have put this within one claim. The response from Lloyds is fairly long, with the usual type of content you'd expect to hear. The areas of concerns for me are - 'The office of fair trading has published new guidelines on credit card default charges. We're still talking it through with them, but the important point is that the guidelines are about 'default' charges that people pay when they break an agreement with us. This doesn't apply to your charges as these were for dealing with your request to go over your agreed overdraft limit. They are not default charges because you haven't broken your agreement. They are our prices for the service we provide in these situations.' Surely a charge is a charge?! If I have been charged £35 for exceeding my overdraft limit this is more that it costs Lloyds in admin costs and time, which is the principal behind us claiming back these charges? Secondly - 'I've noticed that you've referred to the unfair contracts terms act 1977 and the unfair terms in consumer contracts regulations but these don't apply to you as you're a business customer and these acts and regulations only apply to consumers.' I was expecting this bit in a way, but seeing as one of the three accounts is a personal one it still has some relevance. So, what next? Proceed as normal, wait another week then start the court claim? Many thanks, Dave

I thought the £5k limit was before interest and court fees? If so, then I guess I should be ok with either the 8% or compound? Main things putting me off the compound route is the complexity of working it all out, and secondly if it's likely to make the claim a lot longer? Thanks, and good luck with your claim Wilky.

I've added up all of the fines across all three accounts and they add up to £4756! So, if going for the 8% interest it makes £5291.61. I wonder whether to go for the 8% instead of pushing for compound interest? Thinking it must be a lot easier? Would you be tempted to put my three bank accounts into one claim (two sole trader business, one personal account)? Cheers, Dave

If you click here http://www.consumeractiongroup.co.uk/forum/lloyds-bank/ This will take you back to the section of this forum with all of the Lloyds TSB claims. Look for the button saying 'New Thread' ( above all of the 'sticky threads', to the left of all of the page numbers. Click on 'New Thread' and start typing your title and then the message. Let us know what you have done so far, dates and letters etc. I will keep an eye on your situation too as it sounds like we have similar circumstances with both business and personal accounts. Hope that helps, cheers, Dave

I sent mine on the 23rd of January, and the letter which arrived yesterday is the first and only acknowledgement I have had. Others will be better at advising, i'm still very new. You are welcome to stay on my thread, but you may be better to start a new thread just for you?

Looks like you could be right. I received a letter today from the Copy statement unit, which lists all three accounts at once in the same letter, and mentions only a single £10 charge. In brief the letter mentions i will have statements as far back as September 2001. It does offer the option of having them before this date, although I don't think there is any point? The letter is dated 07/03/07, with their reference being 26/01. Will update when the statements arrive..... Dave

Thanks both, and yes, I did mean a parachute account, oops! It will be interesting to see how they class the business accounts. One has always been in just the business name, the other is Fast Films t/a David Smitheram, although they are both the same type of account. I think i'll continue with 3 seperate requests for data, worst case it is an extra £20 spent. Will let you know how things progress....

Hello, I've set up an parachute account with the Co-op (via FSB), so am feeling safe and ready to go. Have spent a bit of time reading through the site, and have decided the best course of action is to treat my two business accounts (sole trader) and my personal accounts as if they are seperate? Would you agree? I have three seperate letters addressed to Penny Berryman at Lloyds, with three seperate amounts of £10 payable to Lloyds TSB (or should that be Lloyds TSB Plc?). Ooh, this is going to be fun! Cheers, Fishy Dave (the name comes from my aquarium business if you're wondering? )