]I really do not know why Scottish Power reply here because as far as I am concerned nothing happens. I stand by what I said in my post "Do not waste your money with them" find a firm who cares

I was with HomeComfort for three years until I had had enough. They were four months late in doing the service and I only got that by hassling SP and in the end I was put on a list that was sent to the subcontractor daily and this produced results. I got a letter with an appointment in two weeks and in that time I received texts reminding me of the appointment as though I was stupid. On the day of the appointment he did not arrive so two hours after the time I rang SP and eventually was told that someone was coming. He arrived three hours late was very sulky and did not even apologize. He finished the service in 15 minutes and when I asked for a copy of the checklist he just said ring SP. I complained to SP and was given a reference number, I wrote to the customer service team manager Neil Clitheroe who did not reply, I emailed David Wark CEO and was given another reference number and told once again I would hear within 10 days. It is now 3 months since the service and have heard nothing so I have cancelled the contract. A bunch of workers who don't give a damn or realize that the customers pay their wages. Do not waste your money with them.