Nothing excuses the actions of this guy and your anguish is totally accepted the question i have to ask is while staying with your dad did you keep up with the payments it's so easy to forget things at time of grief but unfortunatly if companies don't know the issue they will just assume you don't want to pay after all nobody has a crystal ball. The payment of £40 would not have justified a bailiff's visit as you know so an answer of the door would have easily rectified the situation and saved your daughter some anguish and you admitted it was not a bailiff but a debt collection manager. I have no affiliation with Perfect home and you say they are robbing B******S but nobody forced your signature and you knew the consequences beforehand. My take is you have been avoiding the company because of financial difficulties but have buried your head in the sand and are using your father as a reason for your anger. Remember these people are just doing their job and no form of bullying is acceptable but hiding from the situation just causes animossity .Face up to the fact you are behind and call in to see the store manager explain your circumstances i'm sure you will be able nto work out an accepatable solution!!

15 daily is a ridicolous amount of money and the collector sorry account manager is this companies current job title is not within his rights to reduce the meters hours by so much.The company is well known for under training people with debt management skills and also pays the account manager more money the less arrears he has weekly on his current round. The tactics they use are immoral and illeagal and this is a practice they commonly deploy amongst their staff. The practice of responsible lending is shy here and i wouldn't worry about legal action as they are rarely from the leagal bodies eyes!!