Alfiecane
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I have had trouble with these people also - £12 charge for not sending in paperwork Beware of Close Premium Finance £12 [problem] charge.
Most people who take out online insurance never expect to have to send something back in the post and certainly do not expect to be charged £12 for not sending something back in 14 days. What a [problem]! Close Premium Finance have all your banking details to take the monthly payments but will still hit you with a charge if you fail to send some paperwork back that is hidden amongst the mass of stuff they send out. BEWARE of Close PremiumFinance £12 [problem] charges. They must make a fortune from people who do not expect to post anything when they complete online!
Beware of Close Premium Finance £12 [problem] charge
in Insurance/Assurance Companies (Not Car Insurance)
Posted
Most people who take out online insurance never expect to have to send something back in the post
and certainly do not expect to be charged £12 for not sending something back in 14 days.
What a [problem]!
Close Premium Finance have all your banking details to take the monthly payments but will still hit you with a charge if you fail to send some paperwork back
that is hidden amongst the mass of stuff they send out.
BEWARE of Close PremiumFinance £12 [problem] charges.
They must make a fortune from people who do not expect to post anything when they complete online!
The idea of online is a self service experience.
All exceptance to terms and conditions,
all bank details and checks,
all agreements etc are conducted and concluded online.
That is the point!!!