Gosh Les that was quick! Mine is a Worcester Greenstar - I am so glad I found this website and all the other messages relating to Corgi another Great British [problem]. I have tried to contact the engineer directly today as the pressure guage mechanism is not working properly and there has been a slow drip from the boiler today. Once I get all this sorted I am going to cancel and go elsewhere. Thanks for your very prompt feedback

I have had a Corgi Homecare Plan I pay £19.99 per month and have always felt a bit suspicious as they never send out any paperwork. I was under the impression that this was linked to the CORGI (registration for plumbers etc) hence I joined. They took some time to carry out the initial inspection to service my boiler. The man who finally attended did not want to get into conversation or answer queries I had re pressure and left no paperwork or offered a check list of what he had done.I have just had to call them out to look at my boiler which was losing all pressure. I reported the fault on Friday and had to make a total of 6 calls but no one ever called me back. I got various conflicting excuses when I called to enquire about the progress of my call out. Eventually when I had to be assertive on Sunday, I was called by an engineer who was actually helpful and said he knew what the fault was ordered the part and that was fitted yesterday. But I waited 3 days before anyone came to my home. I thought I would check on line today to see if there were any other messages or complaints about this company and found this website and the thread. I was going to make a formal complaint to the company. Sadly several years ago I was badly let down by British Gas and cancelled my agreement and I would love to know of a good reputeable company who offer this sort of service at a reasonable price. I supected this company were not professional and it appers I was right is there a professional body I can make a complaint to? Does anyone know?