Thanks for the help, like said, looks I'm responsible for the intrim transport needs.I have got the settlement to within £10, so there isn'u a problem.I am just annoyed that, they delayed over Christmas, to pick up the car etc, because they closed, and inturn, delayed the offer, adding a few more weeks onto my wait

I pressed yesterday as much as a can, asking what else could be done, because their payout covers the finance only, I would not see anyof it anyway. All I need them to do is give me something that I can give to the GAP, but they won'y even look at it until it's my turn in their que.

I am currently worried that I will have to foot the bill for a hire car for 5 weeks and there is nothing I am do about it?

Good Afternoon,I was looking for some advice.I had an accinet saturday before christmas in the heavy rain, flash flooding caused me to skid and inturn end up driving off the side of the motorway, luckyly I was not injured, however my car was written off. Up until now, both my insurance and GAP insurance have been very helpful. Both have agreed I am covered. However, I am without a car, my policy did not give me a courtsy car in the event of a write off. This is posing a problem, I need a car to commute, last week I borrowed, this week I hired, but this has an expence I cant afford to continue, especially as I still have to pay my finance on the car until all is settled. The problem is that with out the GAP payout, I can't afford the deposit on a new car, they say their lead time is 2 weeks from recieving the paperwork from my insurance. My insurance say unfortuatly, we have a backlog and will get to your claim in due course, about 3 weeks. So that is 5 weeks before I can replace my written off car. Meaning I am stuck, without a car until they pull their fingers out. Why should I suffer by the understaffing of the insurance company to cover their back log? How does this relate to my accident, I paid their premium for a decent cover? Could anyone give me advice please?