Hi, thank you in advance for your advice, I will try to make my question concise and clear. made an order by telephone and paid for it with my debt card from a uk retailer which has stores nation wide. next day i receive a box with a more valuable item. it had my name and address on it and i signed for it. no communications were made for 2 weeks by either me or them then i started receiving a campaign of calls where i was mostly at work and unable to speak. after a few days of me ignoring the issue the operations manager as he stated calls me from yet another mobile number and left me a voice mail saying if i don't call back by the end of today they will start 7days court proceeding. now I did not ask for that item and i still have not received my original much lesser in value item (im happy to forget it and this issue just to end) but i have used the item they sent then i lend it to someone in the same profession as i am as its a tool for work. I wasn't sure what to make out of the item sent to me but it was hard to resist not using it. I read a lot about this kind of issue and almost all forums says i have the right to keep it as its an unsolicited gift but in couple of places it says its not unsolicited gift as its made in error and its still their property (couldn't paste the link but look up wiki, obligations imposed upon the supplier, consumer protection, distannce selling) there is one line where it says wrong delivery is not unsolicited gift) but that's their prospective not mine.. I'm really getting stressed about this and did not wish for this upon myself, and would appreciate an advice, however please advice if you are well informed with legal backing with my sincere gratitude thx.