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jimipop

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Everything posted by jimipop

  1. Thanks again, that is what I thought just their letter made me think twice. I don't suppose anyone would have a quick look over my response letter?
  2. It is quite an old car (don't want to name it here) but has done less that 5k miles since we bought it. Not a common problem. I was under the impression time was less important as it is a recurring fault that should have been fixed correctly the first time The main thing I am worried about is the that he says I'm not covered by SOGA as the receipt which I signed has "sold on behalf of" written on.
  3. That was what i was hoping, thank you for your replys
  4. and if they will? And what about the "sold on behalf of..."?
  5. Basically there. Except there was no warranty with the car when purchased Anon offered to fix it (I'd assume I would have been covered under my statutory rights if he didn't as i only got 20 miles although he might of said not responsible because sold on behalf at that point) No warranty to check. Anon did subcontract the work, the 12 month warranty is just written on the receipt which is purely for the head gasket - no terms.Not sure if the garage or Anon wrote it on as it is not signed. Had to take it to my local garage as needed the car and Anon would not fix. Not sure if he would write a statement as he had not seen the car before but from the report we received it says “Repair numerous fault with snapped bolts & studs, damaged threads and incorrectly fitted components”.
  6. Thanks for sorting my posts out! Sorry don't quite understand your reply.... probs due to how I have written my post interchanging Anon motors, dealer and garage. Let me try again... In brief..... Bought a car for £4k from ANON Motors (dealer selling many cars), On the way home from buying the car Head Gasket blew 20 miles from ANON Motors. ANON Motors repaired the fault and on the repair estimate from Mechanic (not anon motors) has written "work carried out and paid for by ANON motors, 12 month warranty" which we had asked for from ANON Motors or we would have tried to seek a refund (it's not signed - I mention this as he is being as awkward as possible) 11 Months later head gasket gone again. contacted ANON Motors they offered a small amount of money as a gesture. I said not good enough and from research I have done he is liable as the fault was there when the car was purchased, it has reoccurred and the new garage (my local mechanic) that has now repaired the fault has said it was not properly fixed originally. Sent ANON Motors an official letter stating what I expect, I have now had a reply from the law company mentioned on the other post. They have said I am not covered by the SOGA as it says on the receipt "sold on behalf of Mrs Blogs" Now I might of been a bit stupid not raising this at the time but had no idea this would waive all of my rights. All of the paperwork shows "sold by ANON motors" and I paid the ANON Motors not an individual, it was advertised by the ANON Motors with their logos and on their forecourt. Am I now not covered as he ANON Motors has written "sold on behalf of..? and despite the written warranty? or would the small claims court take a dim view of his actions? Maybe that makes it clearer or it is just the same...Any advice would be helpful I've also just seen on the Law co website it says "If you are selling in the course of your business and the customer is not buying into his/her business and the goods are those that are normally supplied for private use/consumption then you cannot take away a customer’s rights. In fact if you use statements which do attempt to take away such rights then it is a criminal offence and you can be prosecuted." Why would they not be following their own advice? Sorry for all the post, think I'm still tipsy from xmas
  7. I've posted a little bit about my problem but thought I would start a new thread. In brief..... Bought a car for £4k, Head Gasket blew on the way home from garage - 20 miles, dealer repaired and on the repair estimate has written "work carried out and paid for by ANON motors, 12 month warranty" (it's not signed - I mention this as he is being as awkward as possible) 11 Months later head gasket gone again. contacted the garage they offered a small amount of money as a gesture. I said not good enough and from research I have done he is liable as the fault was there when the car was purchased, it has reoccurred and the garage that has now repaired the fault has said it was not properly fixed originally. Sent him an official letter stating what I expect, I have now had a reply from the company mentioned on the other post. They have said I am not covered by the SOGA as it says on the receipt "sold on behalf of..." Now I might of been a bit stupid not raising this at the time but had no idea this would waive all of my rights. All of the paperwork shows "sold by ANON motors" and I paid the garage not an individual, it was advertised by the garage with their logos and on their forecourt. Am I now not covered as he has written this and despite the written warranty or would the small claims court take a dim view of his actions? Any advice would be helpful Thanks in anticipation!
  8. Failing that would anyone be willing to take a look at our case and try to offer any unbiased opinions? Obviously I do not want to post all the details on this forum.
  9. the head gasket went 20 miles after leaving the garage after trying to claim directly from the garage we have a letter back from the above firm. Anyone else had dealings with them?
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