yeh.. figured i wouldn't have much of a case if any case at all, felt a bit iffy posting here to begin with since this site seems to give advice for some pretty major claims, far above anything i've had to deal with before, thanks for the response anyway, i still think it was unfair though, as i was given no information that the training had a 100% attendance requirement (only that royal mail had a 2 strike policy not 1) until that last phone call from the boss herself, if i knew that i would have tolerated the pain and just got on with it even though the broken tooth required immediate treatment (pain and being unable to eat/drink)

Hello, I recently started training as an MDEC for a company in Sunderland.. on the second night I was due in, one of my teeth snapped clean in two, exposing the nerve and obviously causing me a great deal of pain, I was given no way to contact anyone at the office during the night shift, I only had numbers for their main office which was given during E-mails long before I started (none of these worked as nobody was in the office at night..) so... I had to make an emergency dentist appointment but I had to wait till morning, I also rang the Reed office right after and explained the situation, I was told someone would get back to me with the consequences for missing a shift and all, after getting back from the dentists I was told by a family member to phone and ask for the person that had rang while I was out, when I rang back and explained what had happened, I was told not to bother coming back in because the training period had a 100% attendance requirement (which I wasn't told of) despite hearing a story from the overseer on the first night about people that were strong in one task and weak in others being allowed to just work on the task/s they were strong at so I'm not sure why 1 training day was so crucial as I wasn't doing bad so far and as I missed part of the training an exception could be made? Being so close to christmas, this job was important even though it was temporary it was sort of a lifeline, and now I'm having to sign back onto JSA and I'm not sure if they will pay me anything without a fuss after losing a job over something so trivial after such a short amount of time. I feel like I'm in a position to complain but I'm really just looking for options right now, thanks for any advice you can offer