I have only just seen this post can you tell me which company spoke to you in such a disgraceful manner. I had an awful phone conversation when I called Lasker

Card received today irishgirl

Nope haven't received my card yet had pin days ago but still no card ?????? Will phone them tomorrow if it hasn't come cause they said 7 - 10 days and its been 9 days today

Ok will start ball rolling tonight hopefully together we can put a stop to this

Omg this is awful u have to cancel ur card straight away as they will keep taking .. They will not respond to the email. I emailed them on the 5th and not heard a thing. It was lasker that took from my account and as i had never had dealings with lasker i was refunded by bank but as they are debiting using capital who you provided details to you may have a but of a fight on your hands. But u r entitled to have ur money back

Well i have already sent them an email saying that i have cancelled dd and that i want to pay by payment book- will this suffice

Cant see ccm taking any notice of me revoking my permission

Can i tell the bank to stop any further direct debits then ... Howcan they monitor this though

To be fair i havent had any other problems with santander prior to this and they have now returned my money. From what i have read on forums we would all be better off keeping our money under a pillow where only we have access to it. Certainly wont be forgetting ccm though and im sure seeing as i have cancelled my direct debit that they wont be forgetting me either. But the offer to repay any debt is there but i am to be in control of it

Money refunded woo hoo hope they look into it and report the guilty parties now

Yes i will have those details off you please x and no card yet but had pin yesterday

Most definitely not i have requested a payment book off capital .... Have had no response about the email i sent last week. Hopefully ordeal over with !!!!

Will wait til the morning ... Fingers crossed the money will go back in - will keep u informed though

They said 48 hours from now it appears all my other calls - about 20 of them were not logged even when i spoke to security last wednesday because they have only just logged complaint !!!!!! Frustrating to say the least