Many thanks that really helps I will speak to the retailer and then appeal.

I can ask the shop owner to write one up as I am not sure I still have the orginal

Recently I parked in a loading bay with the intention of loading some items (heavier than 20kg) for my disabled mother unfortuntely when I went to the disabled shop after some discussion with the owner it turned out he had ordered the wrong items and I had to place a new order for the correct items. Therefore I had parked in the loading bay with the intention of loading but due to circumstances outside my control I was not able to load. I recieved a parking ticket. I made a representation re the the parking ticket on the grounds I was loading but did not say that I was unable to actually load because the goods were not available. The representaion has been rejected because they say the vehicle was observed for a ten minute period without loading. They further say that occupying A loading bay without loading constitutes a contravention. My question therefore is, Is it an offence to occupy a loading bay with the intention of loading but due to the goods not being available no actual loading takes place ? Should I appeal their decision ?