THIS IS THE WORST COMPANY IN THE WORLD!!! When I moved into my rented house my landlord was already with them and we just changed over details, sounds simple!!, however there are so many departments they never switched the details correctly and as one section was sending bills out the other department sent out the Debt company and cut off my supply!!!!! To reconnect they want twice the price of the bill + £600 "Security" deposit otherwise they will not reconnect. This is extortion in my eyes and I am referring it to a solicitor today. For anyone thinking of joining them don't!!