Have you done a Subject Access Request? This will tell you everything they have on you and should also indicate how the PPI was sold to you.

 

Capital One always try it on and they're one of those who will insist they didn't sell it to you. How do they know someone at Capital One didn't tick it, or that it was a sales booth or something similar.

Thank you for replying. I have a copy of the postal application they sent back with their letter when they declined my claim. It looks like there has been pre ticked boxes but also a cross in a small box by hand. It does have my signature above it though.

Please can someone help me I am trying to make a claim against Capital One. They have come back to me saying that I opted in to taking PPI on a postal application, although I cant remember doing this. Also I have always had full pay in the event of sickness.