cheers mate... thats appreciated. If I hear again I will post on here

okay cool...not at all mate. Thanks for this btw. Do the letters stop ? I should hope they have to tell you what the issue is before they can do anything

should I not just send a letter i writing just asking them what this is about at all quoting the reference? I am fairly certain this is what it is.

oh just seen below cheers...oops

chgeers mate... I am completely lost mate where do i check the CRA file?

Hi. New to here. I got a letter week ago from Ruthbridge asking me to call regarding a 'sensitive matter'. rightly or wrongly I just emailed them and with the reference asking what this was about and got no response. Today i got another letter with capital letters stating they had trace me to my address and to call them in 5 days. of course their letter was sent on the 12th. I have a feeling it is related to a Barlcaycard I had in 2001. i was made redundant in my job but did send a letter (which i obviously don't have now) asking them to contact me at a new address. But I never got a reply. Stupidly I never paid because I never got a reply. Shall I send to them in writing now? I don't think phoning them is a good idea after what I have heard about them. any help gratefully received thank you