Hi jonni , where can i access subject access request ? its like a minefield looking round the site for me anyway , thenk you ,Gavin

but if they are being awkward surely we can arrest those records ? before they delete them ? can sheriff officers or police secure records though ?

can anyone tell me ? the OFT said ther is no limit to how far i can go back with these charges becuse i had been with the bank for about 14 years. but when i went into the halifax today to pickup the last 6 years statements that the B.O.S had supplied I asked where the other 8 years statements were , i phoned blairgowrie branch to day and a girl there said that would be on the old system but can accessed. but the leagl section said that i can only claim 2000 to 2006 ? whos right ? OFT or BOS ? because i have paid lots of charges in that previous period and wondered if some one here could advise thank you , and what i wondered if the B.O.S might try and destroy those previous statement records and should i raise an action for those records to be seized before being destroyed ? thanks

WELL DONE !! i wish you wel and thank you for the reply , they should learn by their mistakes and move on wounded just like us customers after they have robbed us ? i have asked for last 14 yrs charges and statements, ive been with them all that time so its now time they paid up , well done to all on here for standing up for our rights at last ! remember banks of old ? it was like atending court to ask for a loan , bloody bank manager acting like god and making customers feel like he /she was , good luck and thank you for message

Hi I appear to have lost my previous postings regarding the bank of scotland so trying this one , I,m with or was with Bank Of Scotland until I queried bank charges and then they shut my account down and i have ordered 14 yrs worth of statements to claim cahrges back as the OFT say there is no limit to time so i,m told . I hope i,m posting this right this time not breaking into anyone elses thread as it seems to be called ? cheers Gavin , oh if any one else is tackling bos please let me hoh its going

WHEN I STARTED ABOUT CHARGES THEY SHUT MY ACOUNT AS WELL, not taking into acount the fact i had a loan with them which caused me payment problems etc , I had been with them for 14 yrs

PS :managed to register with this e mail address rather than the one that was causing problems thank you for your help !

Good morning folks, I have been speaking to the customer services about getting my charges back and so far they ahave offered me £150 but that ias abysmal and have rejected it , I have spoken to the oft and they said that there is no limit to far how i can go back so I have bank statements for the last 14 yrs i have been with them , I have never had an overdraft facility and the bank pleasured itself in allowinga non over draft account to go into overdraft by its very own charges and more , they say that for example if i went into a shop and used my card for say £20 shopping and only had £5.00 in acount the floor limit that is set would let that transaction be alowed rather than the card machine in shop say declined and i have asked why set the floorlimit at an amount rather than zero so transaction is declined ? but they would not answer, bet its because it then allows them to storm in with £39 charges, surely this limit should be set at £0 rather than stealth bank charges , . I am submitting papers to court once i see exactly how much has been taken over 14 years , any advice please , thanks Gavin Mod Note: Please do not hijack someone else's thread.