Thought I would update this. Very impressed with the service I received from Lee. He dealt with my enquiry very well, and has had the default notice removed. Very impressed. Thank you Lee

Had a call from Lee on Friday. He is looking into the issue and hopefully coming back to me shortly.

Why can't he just have it fixed?

Good info, thanks

If I need to pay the outstanding £11 to clear this up, then please let me know.

Thanks Lee. I have never had issues with credit beforehand, and this seems so silly over such a small issue. I tried to pay Vodafone initially but the customer service agent refused to take my payment, so I had to pay Fredrickson International.

My enquiry number is #9023855 I find it hard to believe that Vodafone can penalise people so easily! When I paid the balance to Fredrickson International I specifically asked if this would be shown on my credit file, and was advised it wouldn't.

I sent it from my work email, so I will post it tomorrow morning. Thanks for the advice.

Well I decided to check my credit file Surprise surprise, the only thing was showing 1 x late payment for £11 (I would link the image but I am not able to until I get to 10 posts) Is this going to cause me a major problem?

This Lee looks like he knows his stuff, I hope he can help me too.

Wow, thanks for the swift replies. I have emailed voda as suggested above, but I cannot pm Lee as not posted enough. Hopefully he will pick this up. I hope I'm not coming across as unreasonable, it was a final bill of 88 quid, and it was paid upon my return, I'm just worried its going to have a major impact on me. My girlfriend is pregnant which is the reason I'm looking at moving to a larger house, and I won't be able to if this is on my file. I hope Vodafone do the right thing.

Hi everybody. I am new here, and hope you can help me somehow. I am having similar issues to others on the forum, and wondered if you might be able to help. I tried to send Lee a PM but it failed Basically, I left Vodafone around the end of Jan/Mid Feb, and was sent a final bill. I was in France at the time with work, and ended up staying there for a month longer than planned (I can provide proof if required). Clearly I should have paid the balance prior to departure, but it slipped my mind with work. Upon my return I found my debt had been passed to Fredrickson International. I called and paid immediately and thought no more of it. Now I am thinking of moving I have been made aware that this could have affected my credit rating (I am yet to check) I have called Vodafone today to ask if this can be removed from my credit history as I paid immediately and it was a small oversight on my part, and rectified immediately. I have never missed a payment in the past to them. I have been told it can, but I need to call back in 7-10 days. I wondered if there anyway you might be able to help me, I really don't want something like this to affect my credit rating. I am looking at moving in the near future, and really don’t want this to be an issue, and I worry that it won't be actioned. My credit rating was perfect beforehand, enabling me to purchase a house on my own, and I am really worried this is going to have a negative impact for the next 6 years! Please please can you help me.