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jessijean

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  1. I received the same email from Omega this morning. I don`t believe this is for real! I tried replying with a "prove it" email but it was returned by mailer daemon.. tried their website and after non of those seem to be working (at the moment ?) I`ve found no evidence of this Omega (does it even exist?). Googled and I`ve found this website with all the complaints about Usenext! I try to forget them for now. This Usenext / Aviteo Ltd has an outrageous customer service that`s for sure. I tried to cancel my account SEVERAL (!) times. Logged in cancelled, emailed through their website and paid for not even using their service just to finally be able to terminate it. They confirmed the cancellation! Again couple of months later they claim money from me, i was afraid they have the right to do it and it was only around £30-40 and I didn`t have proof of cancellation (I thought I needed one) so i paid again to let me go now! I`ve received an email from Usenext today saying that they couldn`t lift money from my paypal account! I cancelled the subscription in February after that confirmed cancellation and now they try me again? I managed to find my login details (again) and cancelled (again)! That`s when I received the Omega email right after that in about an hour! Now they contacting me again this time threatening with this email. I`m so fed up I don`t even care if i have to go to court at this point, this can`t keep going on and on forever only because i once made a mistake and signed up with them!! I`d advise everyone to learn from this and NOT TO SIGN UP FOR THEIR SERVICE!! I tried to email Usenext support but it`s not possible only filling their web-form. Why is that??? So I can`t have proof of my complaints and request to them! This is ridiculous! It`s much worse than quitting a gym membership!! ---------- Forwarded message ---------- From: Omega Credit Services Date: 2012/5/2 Subject: Aviteo T/as UseNext account To:******* 1 Our Reference: 1205UXT1340*** 6 digit phone ref: 277*** Dear ***** Account Name: Aviteo Ltd T/A Usenext Account No.: 837**** Invoice No.: 223**** Current Balance: £34.26 UseNext Web Fees We have been asked to contact you in relation to your UseNext account and to remind you that the above amount remains outstanding. Please call 0844 474 0855 and enter reference 277*** to pay this account by credit or debit card, or pay online at www ocs.gb. com / payments. html If you have recently cancelled your account, the above relates to membership charges incurred prior to cancellation. You will recall that all trial packages and contracts are automatically extended in accordance with the UseNext Terms and Conditions which are available at www usenext com. You confirmed your acceptance of these during the sign up process. Omega Credit Services cannot answer technical questions about our clients’ service. Please contact UseNext Technical support at +49 1805 009602 or online at www usenext com. If you have paid this account recently, please accept our apologies for having contacted you. Thank you for your attention to this matter. Yours sincerely OMEGA CREDIT SERVICES PLEASE CALL 0844 474 0855 AND USE REFERENCE 277007 TO PAY BY CARD, OR MAKE PAYMENT ON-LINE AT www ocs. gb. com /payments. html IF SENDING PAYMENT BY CHEQUE, PLEASE QUOTE 1205UXT1340651 ON THE REVERSE For security and training purposes telephone calls may be recorded Omega Credit Services, PO Box 171 Shrewsbury SY4 1ZZ t:0845 519 5546 Consumer Credit Licence Number: 628681 . UseNext Terms and Conditions When signing up for the service, you confirmed that you had read and accepted the Terms & Conditions below: 1. I am of legal age. 2. By sending this form I submit a binding offer. This offer is accepted (conclusion of the contract) when I receive an e-mail of confirmation. The contract enables me to: a) Test UseNeXT for the next 2 weeks and download up to 3 Gigabyte for free!. b) Unless I cancel within the test period, or upgrade to a different subscription package, I agree to join for only $11.25*/7,95 Euro per month - for a period of 12 month and get access to 15 Gigabytes download volume for each month. I understand that I may cancel at any time, such that my subscription is not renewed upon expiry. I acknowledge that unless I wish for my account to be automatically renewed for a further service period, I must provide notice of my wish not to renew, at least one day before the end date of the current term. 3. I have read through the terms and conditions and agree to join UseNeXT subject to these terms. 4. Right of withdrawal: I can withdraw my declaration directed on the conclusion of the contract within two weeks in written form without giving any reasons (e.g. using the support form, post, fax or online in the member area). The time allowed starts at the earliest with the receipt of this indoctrination. To ensure the time allowed for your withdrawal the duly dispatch of your withdrawal is sufficient. The withdrawal must be sent to: Aviteo Ltd. Gainsborough House Customer Care 81 Oxford Street London W1D 2EU Great Britain Fax: +49-700-873639813 Please note that this number's prefix depends on the country you live in. A list of prefix codes can be found under "Support Hotline". Support form: usenext. de Member area: usenext. de Exlusion of right of withdrawal: My right of withdrawal expires ahead of time if the execution of the service was started with my explicit approval or if I have started the execution myself (e.g. by downloading). Effects of withdrawal: In case of an effective withdrawal both side's efforts have to be granted aback and incurred use (e.g. interests) has to be restored should the situation arise. It is not possible to successfully sign up without explicitly confirming and accepting these contract conditions. Note that in point (2) above, your membership of UseNext is extended until you notify UseNext that you wish to cancel. Omega Credit Services cannot do this for you. Omega Credit Services cannot answer technical questions about our clients’ service. Please contact UseNext technical support for assistance.
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