Unfortunately, there's not a lot of honesty coming out of Yes Sofa Specialists. In a way, if they told you the truth it would make things a lot better, and at least you'd know where you stand. My order from October was supposed to take 16 weeks and after a lot of false promises and let downs, eventually turned up at 9:30 one night in week 26. You should try to find out whether the container shipment has actually arrived in the country, which seems to be their biggest issue for delays. They do not seem to be in control of this and therefore "fob" people off, becuase they just don't know. Their customer service is non-existent. So the choices are (1) sit tight (sadly on the floor!), or (2) try and persue them for breach of contract. I was so relieved that I didn't have to choose option 2, as whatever the law of contract says, this is not an easy route to follow. Whatever you do, always may sure that you make any payments via credit card, to ensure you at least have that fall-back cover, if they do fail to deliver or even go out of business. I wish you well.

I have a current problem with Yes Sofa Specialists of Camp Hill, Birmingham, due to the non-delivery of a sofa that was ordered last October, and despite their promises have failed to deliver twice now over the last week, without a call or explanation either time. The sales invoice is in the name of Sofa Specialists, the deposit credit card receipt is in the name of Leather World Birmingham and the balance credit card receipt is in the name of Sofa Specialist. The registered office on the invoice at clause 9.1 of the T&Cs is 1 John Kempe Way, Camp Hill, Birmingham, Birmingham B12 0HU