just heard back from prove it letter they have sent " further to your recent correspondence we require to speak to you urgently please call us on" etc. etc. any reccomendations ?

Hi thanks for all your guidance this may be me just getting a little confused with wordings and abbreviations but when you say prove it letter do you mean the request for copy of Consumer Credit Agreement? As I can find no other reference to a "prove it" letter sorry this is all new to me. Just confused as NailPost said "save yourself a quid and send them the prove it letter" but just noticed as I went to send it that the CCA letter still states enclosed £1 postal giro. Thanks

Hi I am new to forum and hoping someone here will be able to help. I received a letter today from Mackenzie Hall a "notice of overdue account" who mark capquest as pursurers for egg banking plc and an ammount of outstanding debt. "This letter is to inform you of our clients intended action, even if you do not acknowledge this" but does not actually state any intended action I can not work out where to go from here I have no recollection of this debt or ever having an account with Egg. I rang them (Mackenzie Hall) to try and find out more and they quoted a previous address of mine and said the debt was taken out in 2003 while at previous address. They were going to offer a settlement figure but I said I had no intention of paying as wasn't aware of the debt or its origins the advisor then told me to ring the police and call them back with a incident number so they could take it further. I am wondering if this is necessary I am considering sending a SAR letter but who should I send this to Mackenzie Hall, Capquest or Egg and do you think it would be any benefit to me. I also had a look at my equifax report and could find no reference to any of the above at all. Thanks hopefully someone can help because I am very confused at the moment as where to go from here