Thanks for that. Can I get out of the verbal contract. And how long do u think they keep recording for.

Can I get out of the verbal contract. And they have put an exter year on top what can I do

Yes dd has gone. They won't me to pay For the rest of a 2 year contract witch is over a £1000 when I through was only a 1 year. They done all the contract on the phone an looks like they put an exter year on top of what I agreed to

I made a verbal contract with BT over the telephone For a 1 year subscription of their services. All was good for the first three months, after that the Internet was really poor and had bad connections and I could hardly ever make phone calls so I decided I did not want the services any more because they were so poor. BT have now got a debt collection agency to force a two year contract out of me which I only thought was a one year contract, and when I signed up over the phone they set the direct debit all in somebody else's name and bank card without their permission what can I do about this and do I have any grounds. please help