Hi - have sent an email.

Thanks - will do. I hope that will be more fruitful than the CIVEA route Is it worth reporting the Bailiff to the police?

Hi all First post on here. Pheonix Commercial Collections visited me a few months back in relation to some council tax arrears - I was not in at the time so they levied a car on the public road (not mine) and stuck the levy through my door. I rang the bailiff and told him the car was not mine, wrote to the head office, and still they refused to take it off - the motivation of this levy was to add £237 to my bill, instead of £24.50. The worst thing was the bailiff made up some story about contacting a neighbour and asking if the car was mine, and the neighbour saying it was - a complete lie! I was then awoken at 6am by a letter being placed through my door saying that they would be attending in 3 days, with the police and a locksmith to gain entry and remove goods - the total owed still included this illegal charge. I ended up paying the council directly what I owed them, but Pheonix kept chasing me up for these fees - which were for a car that didn't belong to me. Eventually they came round, and after trying to levy the car in my driveway, accepted £42.50. I made a full complaint to CIVEA about their behavour, and was shocked at their response. They basically went along with Pheonix and told me to go away. What is the point to their exisitance? Are there any avenue I can explore, or should I let this go?