Hi, Super Daz. I apologise for any misunderstandings that may have happened. Sorting out a payment method that works for you is important to us, so I'd like to ask you again to please contact us and reference this forum, this post and your username Super Daz. As we have mentioned before, we cannot discuss the details of your account on a public forum. We say this to safeguard your personal details from would-be fraudsters. If you would like, please phone us at 0800 635 0841 or email us at supportATpoundstopocketDOTcoDOTuk. I have double checked that our team knows to escalate you to a manager, and we are ready to help. Thanks so much for your patience.

Hi, Princess901028. We are happy we could work out a payment plan with you. As we have mentioned on this forum before, we can't discuss personal account information via public forums so, for your safety, please do not list any personal details of your account here. If you would like to discuss an alternative payment method, please contact us however you prefer and mention this post. You can ring us at 0800 635 0841 if you do not remember the preferred method of communication you used previously. I talked with our team ahead of time. They are aware of your username on this forum and are ready to help. We're looking forward to your call!

Hi Super Daz, I'm glad we were able to work out a payment plan for £10 a month with you. In terms of methods of repayment, if you feel uncomfortable with direct debit, debit card, or cheque, we can work together on an alternative payment method. I've spoken with our team and made them are aware of this thread and your username so they are familiar with your situation if you choose to work with us. It sounds like you have been in touch with us before, so please get in touch with us by your preferred method of communication again. We can't discuss personal account information via public forums so, for your safety, please do not list any personal details of your account here. Additionally, there seems to be some confusion about Pounds to Pocket on this thread. Pounds to Pocket does hold a UK Consumer Credit Licence. Our Consumer Credit Licence # is 603395.

Hi brbrm57, I'm sorry for any inconvenience - our previous mailing address was St John Street. The correct mailing address for Pounds to Pocket is: Pounds to Pocket 483 Green Lanes London N13 4BS I want to be able to help you as much as I can through this post, but we need your account details in order to reclaim the loan and track down the check for you. This is sensitive information and should not be shared on a public forum. If you can get in touch with our Resolution Team (I understand I can't give out email addresses or URLS on this site so please find it on our Contact Us page). I'll be sure to let know them of our interaction on CAG and make sure that your issue is escalated to management immediately. Thanks! Pounds to Pocket