Hi Everyone, I have snet first two letters and had three replies! Standard replies like everybody else and on eyesterday saying they had sent my letter to Barclays head office. Getting a bit worried about the next stage, but have found this website very helpful, but everytime I log in, i get butterflies in my tummy!!! Anyway will keep you all up to date. Claiming back just under £5000.00 and if successful will then claim for the rest!