Thank you for the prompt help, much appreciated - have downloaded the letter and will send it off with a cheque - let you know how I get on.....

No haven't got them as don't get paper copies and haven't done for ages but assume that I can contact them and ask for that information directly??Thanks for the point in direction will go and have a check now.....

I still have a credit card with them but a couple of years ago realised I was paying a fortune for PPI that I didn't realise I had and cnacelled it - am I still able to claim this back? Over the years I have paid off large amounts on this card and then ran debts back up again - it probably would have been easier to pay off if I hadn't had the PPI to pay on a monthly basis....

My friends son wants to move back in with her, he has been travelling around for years with no fixed abode but doesn't claim benefits for anything. His mother is an OAP and has contacted the council to let them know he is moving back in - what information must she provide - he doesn't have a previous address to put down. She is aware that any benefits she has for council tax for herself as an OAP and her other son who lives with her (unemployed) will be affected and her son is will ing to pay it - but she is worrying herself regarding information she hasn't got that the council are asking for.I would dearly like to put her mind at rest by letting her know that all she needs to do is let them know and then pay the new bills when it comes in - I hope this is the case.....??