Well I compained to Dreams and they have just ignored me! Typical Dreams!!!!!!!!!

Well I would never order fromDreams ever again! Or any company thet uses Yodel to deliver!!!!!!!!!!!!!!!!! We ordered a Bed and Matress back in December and were told we would receivedelivery of both 20th Jan - Great No contact at all then on the 20th Jan we got a call saying they could notdeliver the bed or matress and they didnt know when they could? So we rang dreams who said they couldnt understand why and to contact Yodel inBolton, this we did and they told us that they had lost the matress andtherefore thought we wouldnt want the bed without it. (A call would have beennice!) The matress and bed were placed as seperate orders and the matress wasnot for the same bed. Anyway they said they would get the bed to us the nextday (Saturday) and we needed to call dreams back as they did not have thematress.. We called Dreams who said Yodel had the matress and they would get it sortedand get Yodel to call us back that day. Got a call on Saturday at 8am to say no delivery will be made it would beMonday as the bed was not on the Van. Monday morning and the van turned up with paper work but no bed or matress???Rang Yodel who said the bed was also now missing and to call Dreams? RangDreams who said the system is showing updated notes and we would get thedelivery on Wedneday for both items. Rang Yodel back who said the system waswrong both items now lost and to call Dreams again?????????? Wednesday came and the Van turned up with a matress on it but no bed, rang Dreamswho said the bed was now out of stock and we would have to wait until the endof Feb for delivery! Not a chance!!! We demanded a refund which they agreed to, then an hour later we got a callsaying they could not give us a refund as the bed was on the system fordelivery the next day. you guessed it no delivery the next day so we rang againdemaning a refund which they agreed to and we orderd a bed from elsewhere, thisnew bed was delivered 2 days later However Dreams also tried to deliver the bed2 more times after it had been cancelled!!! luckily today i have got my refund! I want to know if anyone has made any compensation claims against Dreams andbeen successfull? ive no idea how much in phone calls alone weve spent on thisuseless company!!!!!! And as for Yodel their staff are worse than useless! Of all the calls we made we only had 1 call back from Dreams and a couple ofcalls back from Yodel. Ive no idea how either of these companies are still in business, they areuseless and the customer service from both companys is by far the worst I haveever dealt with! Please people do yourself a favour and NEVER use Dreams or Yodel!