I've just recieved an offer of £1200 regarding ppi from lloyds how do I know if this is the correct offer I'm entitled too , I'm currently using a company called I smart to chase this ppi claim up , but I have recieved a letter direct from lloyds with an this offer , I gotta give I smart 25% of the monies I recieve for the work they put in chasing lloyds up . I've had no paper work from my previous loans , but lloyds are saying this is the average pay out . Do I have to expert there offer or can I take further action ??????