Wish i had read this BEFORE i stupidly gave them £360 to insure my car..guess what..i stated zero no claims bonus on my application, they gave me a price, i accepted it and paid over the premium in full. Several days later got a letter asking me to prove that i had 9 years NO CLAIMS BONUS!!!. Rang them 7 times, each call lasting 20+mins, always the person i needed to speak to was unavailable and would ring me back, they never did.On the 8th call i got pretty wound up and eventually got to speak to someone who promised to resolve it once and for all. The result...they want annother £291 to continue the insurance!!, i said i would cancel and that i wanted a refund, guess what..a refund of £186 from my original £360!!. Thats the best part of £200 for one months insurance!!. These people are taking the **** and i will be following the advice on here and reporting them. It's daylight robbery what this bunch of conmen are up to. Now my car is uninsured and i can't obviously use it and the money i had to pay for my car insurance is now half what it was. How do these conmen continue to rip people off like this?!!.