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johners23

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Everything posted by johners23

  1. I have found your advise very helpful BankFodder thank you
  2. The garage has charged for the boot light to be changed all panels to be replaced new boot carpet and finally boot floor.Nothing has been changed.I think they have just sprayed a bit of stone chip on the underneath of vehicle. To get at underside of the vehicle they have had to remove rear bumper. There is a vent hidden behind bumper which has been fitted incorrectly or been damaged this is where the water is entering the vehicle filling the boot and spilling into the interior. I found this out by searching for the leak myself. I think there are two recalls on vehicle the interior boot light and boot floor and rear seat belt anchors to be checked and replaced if need be. So what would you advise ?
  3. Hi Thank's for the advice, phoned the dealer earlier and told them that there was no way the car was going back to that garage, Then I asked why Suzuki wanted the car to go back to the garage that didn't carry out the repair's and was told that, as they have been paid by Suzuki they wanted it to go there. I asked if Suzuki customer care was aware of the work not being done and them being charged for it and asked if the police have been informed as a criminal offence has taken place. The dealer has informed the Suzuki area manager of the work not being carried out and pictures of the damage, he did want the car to go to the garage that carried out the so called repair at first but they have called to say they have arranged with another garage 20 miles away to put the car back to normal. My only concern now is how much damage has been done to the interior of the car as it has taken a lot of water over the last few weeks.Will this corrode the floor of the car. As I did not pay for the work that wasn't done on the car Suzuki did.Do I have any right to contact the police about the garage as I think they need to be exposed and will be asking Suzuki if they will be recalling all cars for inspection that have been repaired at that garage. At first my car was booked in for the 23 of this month to be repaired as the dealer needed time to source automatic courtesy car but have phoned late today asking if I can take the car in Monday haven't got back to them yet with answer.
  4. Hi yes the car is Second hand but i have owned it for the last four years. The work has only just been carried out in December 2011. By what i have found out is, they have charged Suzuki for the recall work but have not done it, they have just sprayed the inside of the boot to make it look like it is new.And they have incorrectly fitted my bumper so that water leaks through a vent into the boot, which then fills up the passenger foot well's in the rear of the vehicle. The dealer has told me what should have been done work wise and they have not done any of it. I still have a light in my boot that can catch fire at any moment
  5. Hi Need some advise please My 55 plate Suzuki swift was recalled by Suzuki as there was a problem with an incorrect coating that had been applied to the panels in boot. Contacted my local dealer, they then inspected the car and confirmed that the car needed to be repaired. The dealership didn't have a body shop department and the car had to go to another local garage that was approved by Suzuki. This is where my problems begin after having the work done there is a massive water leak in the rear of the car. Phoned the garage that done the work and they said to take car over to them and someone will look at it. The guy who looked at it told me it cant be anything that they have done because they only replaced the boot floor but if i leave the car with them for a few days they can test it and if its down to them they would repair it but if it wasn't down to them they would be billing me. I declined his offer and told him i would contact Suzuki. He then pointed out the light inside the boot was corroded and that may indicate water leaking through the roof. I thanked him and told him i would contact Suzuki. I got home and i had a little search on the internet for water leaks on Suzuki swift didn't really have any joy. So i googled boot recall on Suzuki swift and was horrified to find that the light in the boot that is all corroded is part of the recall work as it can catch fire all the panels in boot and carpet should also have been changed. I have contacted Suzuki about this and they have been in touch with my local dealer for me to take car there for inspection which i have now done it looks like nothing has been done apart from spraying the underneath of the car and stuck some rubber pieces inside the boot. My car is now not safe it is swimming in water and have mold growing everywhere the dealer has said everything will be taken care of but the car does have to go back to the garage that caused this mess against my wishes. Can i refuse to let the car go to that garage and can i demand that all the interior is changed as the mold is growing over all the seats and headlining and have two small children that i don't want to put at risk. any help will be much appreciated
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