Just a quick reply from me. Eventually spoke to head office in birmingham, and got a refund on our sofa. I would delete the post on here but apparently this website does not allow users to delete their post, if anyone knows how you do i would be grateful Thanks to the birmingham office, they were extremely helpful and efficent and obliging. Having had to go back into the droitwich store, found the salemen slightly more pleasant than before

Hi all, My first post on here so bear with me, We ordered a sofa on the 3rd september 2011 from the droitwich store and paid 400quid deposit, was not asked for the rest of the money but a week before it was due we would get a call to confirm the payment and pay the rest We were quoted 8 - 10 weeks for the delivery, which was fine as we were having work done in our house. After 11 weeks, no sign of the delivery. When we phoned them, they said they did not say 8 - 10 weeks and would be delivered on the 18th december. Today is the 18th decemeber, no sign of them. Went into the shop today, Basically to cut a long story short, we were in their an hour, with no avail. We work hard for our money and we wont let this go without a legal fight. they want the rest of the money, but they cant confirm when the sofa is coming. They said its coming wednesday, but it says on the recipt the CONTAINER is comign wednesday, but doesnt mean the sofa is coming then. We looked on here, and thanks to others, we are ringing the tradings standards number tomorrow. We are telling everyone we know not to go there, and know of at least two other cases where they havnt paid / got their goods. DO NOT BUY FROM THIS COMPANY!!! Thanks for your time, Ash