I have had the same thing, had been cought shoplifting item 12£. There was no police involved, i didn't sign anything. They let me pay for item and to take it with me. I apologized and they let me go. Now i recived letter (see link). Letter seys that this is Third settlement offer, but it actually first letter from them. I never received anything from them. I am mother of two i am unemployed i can't afford to pay that sum of money just before christmas. Please help me . I don't know what to do. Maybe on first letter was less than 150 £ to pay......but i didn' t see it.