I’ve recently been made aware of some adverse comment on this forum from apparently dissatisfied customers of our company. I am very keen to try to resolve all genuine issues any of our customers may have as we pride ourselves on what I firmly believe to be our very high standards of customer care by comparison with the bigger suppliers in our industry. If any of the posters on this forum would like to contact me personally therefore with sufficient details to help me investigate their concerns fully, I will ensure that any complaints are handled quickly and efficiently. My email address is [email protected] Kind Regards Phil Brown General Manager BES Commercial Gas and BES Commercial Electricity