Hi Thanks for this. The deposit is protected by The Dispute Service, we have a certificate of tenancy registration, and I can view the details on their website. We vacated the property on 29th September 2011, when our lease ended (the certificate of tenancy registration says that the end date is after 30-09-11, not sure if that's relevant). A check out report was carried out on 29th September - I was present in the flat during this and handed back the keys to the check-out agent, as requested by the letting agent (it was the same person who carried out the check-in report and gave us our keys when we moved in). Since then, I have heard nothing from the agent, other than to say that the landlord will let us know within 30 working days whether they want to deduct anything from the deposit. Given that professional cleaning was carried out, an invoice for this supplied to the check out agent, and presumably a report compiled by the agent, I feel that 30 working days is too long a time for them to take to do this, but I don't know where I stand legally on this one. Is there a standard time scale that they should let you know about deductions etc within? I have not seen a copy of the check-out report, and don't know the name of the company who carried it out (although I am supposed to be paying for it). I don't think the agent is worried about the time scales at all - they had originally scheduled our check out report for 11th October, but we complained about this as the property would have been empty for so long after we had left it and didn't want to be held responsible for any damage caused in the meantime. I haven't been able to find a deposit return form anywhere on the TDS website, but if there is a portion for the landlord to complete, I assume they will refuse to complete it until the 30 working day time period they have set for this is up.