Thank you eeyorebob. I realise my daughter could not be a witness. I also have a friend who can vouch for my original parked position, but being a friend she can't help. (although I need a witness that saw me driving forwards) You are right, it could be worse, she could be blaming me 100%, I'm still not going to settle for 50 though! I'm an honest person but also very stubborn ;-)

I wish I had read this before June!!! I'm learning the hard way I will be printing this off and giving copies to my children when they start driving!

I think this is sadly going to go against me! So frustrating when I know I'm in the right! I won't be treating others with such trust in the future! A harsh lesson to learn. At least I can sleep at night. Thank you for all your help and I will keep you posted on the predictable developments.

My ins company appeared shocked that her ins company had phoned me. As it stands my ins company are waiting for her statement. I think this is clearly a stalling tactic but very frustrating! Will I be able to read her statement when it appears?

One other thing - her insurance company phoned me to ask for my 'version of events'. Are they allowed to do that?

Thank you for your reply. To be honest, I just did what my insurance company told me to do - my car was fixed within a week by a garage they told me to go to. I'm not going to settle for 50/50 because it was definitely her fault. I have legal protection - how much can I expect them to do for me?

I have thought that would be the case. I'm hoping that her statement will not match the damage to my car. Can I argue that, even if I had been reversing, she was reversing into the path of my car?

I had my 10 year old daughter in my passenger seat and the other woman had two young children in the rear of her car. She has no witnesses that I know of and if she has got a witness they would have to lie to back her up because I was not reversing! I do not have a witness although the car park was busy. The other woman was so upset at the scene I thought I wouldn't need a witness - lesson learnt! The legal protection team I spoke to said this will probably go 50/50. I think they have given up already! Thank you for your reply.

Hello! I would really appreciate some advice please. In June of this year I was driving forwards through a privately owned public car park when a woman reversed her car out of a parking space into my rear wheel arch (passenger side). She was very sorry at the scene, I made sure she was ok and we exchanged details. I drove home and phoned my insurance company. I have followed all advice given to me by my insurance company and posted my statement off within 24hours of receiving it. Last Friday (26.8.11) I received a letter from my insurance company informing me that they are waiting for a statement from the other woman before they consider the 50/50 offer. I phoned my insurance company and asked what the 50/50 offer was!!! They told me the other woman told her insurance company that I was reversing at the time of the accident! This is a blatant lie and I am extremely determined not to allow this to go 50/50 out of principle (not just cost to me!). I have legal cover within my insurance. Surely the images of my car show that I was hit from the side (my car cannot reverse sideways). Do I stand any chance? I have no witnesses. Thank you for any help you can give me.