Hi, I have used all of the courier services available as I sell over 100 items per month on eBay so tried them all. I have found My Hermes slow but good. The self employed man who collects from me always phones me in the morning to tell me what time he is going to turn up and has given me his telephone number so I can contact him if there is a problem. However, because they are slow (normally 5 days) and I do not really want breakables in the post system too long I tend only to use My Hermes for larger non-breakable items. Regarding breakables, no one will insure them for damage in the system! I have had breakages occur by Royal Mail , DHL, and UPS. I have seen Royal Mail drop my parcel onto the floor when loading into the back of the van. I have seen the UPS driver throw my parcel into the back on his van and DHL somehow managed to break in half a boxed steel golf club. I always double box all fragile times, but that still does not protect from them really bad handling. I do get most upset about this, but there does not appear to be anything I can do about it. When I complain to ANY of the courier companies I am told that I did not pack well enough and that such items are not insured. I have also been told that the reason why glass and china is not covered is because it is possible for the item to be broken before packing. If anyone knows of any courier that will insure China and Glass please let me know as they would get my business full time....however as I know of no such courier I must consider that breakages is just part of my business risks and the cost I charge for items need to reflect any losses I may occasionally make. To minimise this risk I use 1-2 days delivery services, as I think that the less time the parcels is in the couriers hands the better. My experience however does not point to any of them being better than another in regards to looking after my parcels well, and all of them know they have opt out clauses within there terms and conditions.