Hi Rosered22 and all Thanks for this posting cos I too have received a letter from Arvato, and this 2nd one has upped the amount say I owe to 1 and 1 Limited, because of late payment!! I had (i thought) cancelled my contract over a year ago now, and moved my domain name to another registra, and hosting company. But 1 and 1 said I didn't cancel properly, and i was still being charged for their service! What service I said, I no longer have my login details as I haven't used them for over a year! Now the Arvato letter is threatening me that they will instruct solicitors to contact me, or send their local collection agents to visit me personally! Any advice would be appreciated, as this to me seems like none other than bully boy tactics which I hate! Trying not to show my lion teeth! Is there anyway we can all raise this to the public eye in any way about how 1 and 1 Ltd are treating their customers by using bully boy and seemingly underhand tactics to claim money from people? Peace, love and freedom to the people.