we ordered our sofa in march 10/12 weeks delivery ended up 16/17 lots of phone calls everytime theres an excuse bank holidays blah blah blah we have currently been wating nearly 4 weeks for an engineer to fix the sofa as the recliners dont work properly on closer inspection some of the mechcanism is bent from transit but i think we are lucky by the sound of things we got our sofa my advice give these clowns a miss pay the extra and go to scs or dfs wish i had done more research