Dont let AC service your car. Infact steer well clear of them. Almost Brand new car with a tick box service sheet (have they even looked) . If they had taken off the wheel opened up the brake pads and applied copper grease to allow it to move in the bracket it would have been fine . Thats all that was wrong with mines. Went from A hundred odd quid (AC Quote) to 20 quid in a local garage. Not had a problem since.

I was quite interested in this. I hear that if you reject the car as this Could be a Material Breach. The Branch that Made the Muck up may recieve a Fine aswell as A/C having to sort something out for the customer . Something to maybe bear in mind for any other folk out there in the same situation. Maybe future mistakes could be avoided.

Has the lad got his issue sorted . ?

This Arnold Clark mob seem to make alot of honest mistakes .

If you live in Glasgow and your proved correct . Head to their Head offices and ask For Eddie Hawthorn (Managing Director) Kick up hell. Its time he done something. Hope you get/got it sorted .

Scaniaman I am interested . Drop me a pm. I cant pm you for some reason

The Car i requested and the paperwork given to me by Arnold Clark saleman is Definitely not the same description as the Vehicle i have in My Driveway. Their Mission Statements about keeping CUSTOMERS HAPPY and PROMISES DELIVERED is absolute nonsense. They havent delivered the vehicle they promised me so i am not happy. And I cant believe they actually told Vauxhall that they had sold me the correct model when it is clear as day they havent.

Requested a Vauxhall Insignia Exclusive Eco-Flex 2.0cdti 160. I have been given Just a Vauxhall Insignia Exclusive 2.0cdti 160.

Appreciated Conniff.

Hi Folks . First post. I bought a brand new motor off A/C In july 2010. They had to order it and would take 12 weeks to deliver. I got the motor looked great. Noticed the other day a badge on same model as mines and thought it strange mines didnt have said badge. Phoned A/C and was assured that it was defo the correct model that i had asked for took finance for and they would order me a badge and sort it out. Decided to phone Vauxhall Direct who proceeded to inform me that NO WAY was the car i had the model i asked for. Vauxhall then phoned A/C and were told the same as me it was defo the correct model. I have finance and paperwork for the model i asked for but have been given a cheaper model by A/C and passed off by them as the model i requested and have paperwork for.I reckon that i have been mis-sold a vehicle . Any help here folks would be greatly received.